Portishead Sales Marcus Lifton Sales Director m.lifton@heritage4homes.co.uk 01275 840600 Having opened the office back In April 2002, he has been a prominent figure in Estate Agency in Portishead. He combines an open professional approach backed up by wealth of knowledge helping many people sell and buy property locally. Away from the office Marcus enjoys spending time with his wife & three children and loves playing golf. Chris Stribling Sales Manager c.stribling@heritage4homes.co.uk 01275 840600 Chris has been with the company since he was 17. Previously he worked in Pill and now specialises in properties within the Pill/Easton-In-Gordano/Ham Green area. Outside of work Chris can be found alongside Ian and Louis on the football field or supporting his beloved Aston Villa. Sam Maggs Negotiator s.maggs@heritage4homes.co.uk 01275 840600 Sam is delighted to be joining the Portishead Sale office. When Sam is not working at Heritage he enjoys keeping fit and spending time with family and friends. Jade Edwards Negotiator j.edwards@heritage4homes.co.uk 01275 840600 Hi I am jade from cheddar. I’m delighted to be part of the heritage team as a Sales negotiator. In my spare time I enjoy going out with friends and family shopping and swimming. Natalie Maxwell Trainee Negotiator n.maxwell@heritage4homes.co.uk 01275 840600 I’ve joined the Portishead Sales Team as a trainee negotiator, which is exciting as I grew up in Portishead and look forward to passing on my local knowledge. I graduated University this year with a degree in politics and enjoy shopping, spending time with friends and curling up with a good book. Tracie Fry Negotiator t.fry@heritage4homes.co.uk 01275 840600 Tracie is the newest member of the Portishead team. She has extensive background history within the property industry. Although a busy mum of three, she never stops smiling. Apparently, she is a fabulous cook and can handle a wine or two. Samantha Davies Administrator s.davies@heritage4homes.co.uk 01275 840600 Sammi has joined Heritage as an Administrator. Having recently moved to Clevedon from the Kent area, where she previously worked as a Junior Personal Assistant. Sammi is really looking forward to getting involved and progressing within Heritage. In her spare she enjoys spending time with her friends and family and shopping!

Portishead Lettings Cathy Provenzano Lettings Director cathy@heritage4homes.co.uk 01275 840610 Cathy has worked in the lettings profession for ‘More years than she cares to say’, and works with probably the best lettings team in the area. Having worked from the bottom to the top in the lettings profession, she particularly enjoys the legal side of the job. When she is not working she enjoys riding, and spending time with her daughter and husband. Ilona Bull Lettings Manager i.bull@heritage4homes.co.uk 01275 840610 Having worked for over 12 years in both residential and commercial property internationally and in the UK, Ilona brings her professional approach, attention to detail and customer focus to lead an already strong lettings team in Portishead. In her spare time she enjoys studying languages and taking part in anything that gets her adrenaline flowing. Sam Dobson Senior Negotiator s.dobson@heritage4homes.co.uk 01275 840610 Working in the busy lettings department Sam has built up strong relationships with clients in a short amount of time. In her spare time Sam enjoys music, walks in the Somerset countryside and motorcycle trips with her partner. Sue Key Lettings Negotiator s.key@heritage4homes.co.uk 01275 840610 Sue has been working at Heritage, as a part time member of the lettings staff, she enjoys supporting all her colleagues and being part of a busy working team.

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Clevedon Sales Mandy Gill Branch Manager m.gill@heritage4homes.co.uk 01275 337999 My job role is Branch Manger of Heritage Estate Agent in Clevedon. I have nearly 10 years of service working with the best agent in the area. I love being an estate agent and feel reliability and trust are key ingredients in being an exceptional estate agent. I enjoy socialising and meeting people and most of all love winning those instructions and securing a sale. Kia Moorcraft Senior Negotiator K.Moorcraft@heritage4homes.co.uk 01275 337999 Having spent some of his childhood in Clevedon, Kia is excited about his return to the area to work as an estate agent having amassed 6 years of experience and a strong desire to give quality customer service. Kia recently got on the property ladder himself. Outside of work Kia enjoys spending his time with his family and bird watching. Amie Johnston Trainee Negotiator a.johnston@heritage4homes.co.uk 01934 834446 Amie is our newest addition to the Yatton office; she is just beginning her apprenticeship in estate agency and cannot wait to become a fully trained negotiator. She has already made an impact on the local market, having agreed numerous sales. Outside of the office Amie enjoys spending time with friends, family and shopping. Madeleine Dew Senior Administrator m.dew@heritage4homes.co.uk 01934 834446 Maddy has worked with Heritage since 2006, now in her role as Senior Adminstrator not only does she organise the adminstration team she also keeps everything in the office up to date including sales progression for the Yatton area. In her spare time she enjoys spending time with her family & friends. Clair Barnes Negotiator c.barnes@heritage4homes.co.uk 01275 337999 Clair works within sales in our Clevedon office as a negotiator. She has a very outgoing nature and enjoys socialising, shopping and spending time with her family and two children.

Helen Stuckes Lettings Manager h.stuckes@heritage4homes.co.uk 01275 337999 Having spent 35 years growing up in Clevedon, Helen Stuckes, (also known as Helen Burton to many) is pleased to be back in Clevedon.She has spent the last 6 years in our Portishead office studying for both her ARLA exams and Guild of Letting and Management. She is now one of the most qualified Letting Managers in the area. Her knowledge and experience is a definate advantage to both Landlords and tenants alike, giving all her customers trust and peace of mind our Landlords deserve and require. Faye Savage Negotiator f.savage@heritage4homes.co.uk 01275 337999 I have just joined heritage having worked for a national chain of estate/lettings agents. Having lived in Clevedon all my life I love the area and enjoy spending time with my boyfriend, cats gizmo and rocky and tortoise Ninja. I enjoy watching football and follow a local Bristol team. I am very passionate about my job and thoroughly enjoy it. Hannah Kinloch Haken Trainee Negotiator h.kinlochhaken@heritage4homes.co.uk 01275 337999 Just finished university. I enjoy jetting off in the sun, shopping and chilling with my family, friends and boyfriend. Keith Broome Negotiator clevedon@heritage4homes.co.uk 01275 337999 A local resident for over 30 years with a lifetime of experience in customer service. Now intent on ensuring our clients have as comfortable and stress-free entry into the very vibrant Lettings/Rental market as possible. However with 3 children, 6 grandchildren and an allotment I can only do this on a part-time basis.

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Nailsea Sales Jon Morris Branch Manager j.morris@heritage4homes.co.uk 01275 544477 Jon has worked as an estate agent throughout North Somerset and Bristol for over ten years. He has a wealth of experience in the industry. When not looking after his clients Jon spends his spare time with his family and is continuing his journey in learning to play golf! Ashleigh Griffin Administrator a.griffin@heritage4homes.co.uk 01275 544477 Ashleigh is the administrator for sales and helps to ensure that the office runs smoothly.In her spare time she likes to spend time with her family, friends and boyfriend, Mick. And she loves jetting off on holiday to enjoy the sun. Matthew Herriot Trainee Negotiator m.herriot@heritage4homes.co.uk 01275 544477 Having just started as an Apprentice in Nailsea office I am really looking forward to the challenge of working for Heritage. In my spare time I like to watch football and enjoy spending time with my friends, family and my girlfriend.

Nailsea Lettings No team added

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Yatton Sales Richard Van de Velde Managing Director richard@heritage4homes.co.uk 01934 834446 Richard is responsible for running the operational side of the business, including finance, marketing and strategic development. He also takes a very hands on and proactive approach to the running of the offices and staff training. In his spare time if he has any he spends with his wife and Rocky the boxer dog. Matt Wheeler Branch Manager m.wheeler@heritage4homes.co.uk 01934 834446 Matt started his career with Heritage in 2002. He is one of the companies most qualified agents with several qualifications in residential property under his belt including the National Association of Estate Agents technical award. Living and working in Yatton he has great knowledge of the local area and since his promotion to Manager of the Yatton office in 2010 he has more than made his mark of the local property market. When he is not in the office Matt enjoys spending time with his partner Lianne and son Ryan and the occasional the odd round of golf. Jane Mason Negotiator j.mason@heritage4homes.co.uk 01934 834446 Jane has a wealth of experience in sales, accountancy and customer service and has been working for Heritage for a number of years. She loves dealing with customers. In her spare time Jane loves shopping, travelling and spending time with her family Ashleigh Griffin Administrator a.griffin@heritage4homes.co.uk 01934 834446 Ashleigh is the administrator for sales and helps to ensure that the office runs smoothly.In her spare time she likes to spend time with her family, friends and boyfriend, Mick. And she loves jetting off on holiday to enjoy the sun.

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Property Management Leanne Cotterell Property Manager l.cotterell@heritage4homes.co.uk 01275 855050 Leanne has been working for Heritage for nearly seven years. She started her career in administration and is now Property Manager in the Lettings Property Management Department. During what little spare time she has she spends enjoying time with family and friends. Claire Trigg Inventory Clark c.trigg@heritage4homes.co.uk 01275 855050 Claire is employed as a Inventory Clerk/Assistant Property Manager. She carries out inventories, check – ins, check-outs and property maintenance visits. In her spare time Claire is very much a family person and enjoys spending time with family and friends. She can often be found wandering around off the beaten track with her two labs – Holly and Piper. Sue Baker Administrator s.baker@heritage4homes.co.uk 01275 855050 Sue has been associated with the Company for four years and actively visits our managed properties to ensure good landlord/tenant relationships, first class reporting on potential problems and immediate response for unexpected emergencies. In her leisure time she enjoys gym sessions, walking, reading, socialising and planning holidays. Charlotte Davies Property Management Administrator c.davies@heritage4homes.co.uk 01275 855050 As a new member of property management I am really enjoying the job and am grateful for having such a nice team to work with. In my spare time I enjoy going out with friends, family and my boyfriend Sam.

Directors

Richard Van De Velde richard@heritage4homes.co.uk 01934 834446 Richard Van De Velde runs the business as Managing Director. Richard is soley responsible for running the operational side of the business, including finance, marketing and strategic development. He also takes a very hands-on and pro-active approach to staff training.

Marcus Lifton m.lifton@heritage4homes.co.uk 01275 840600 Marcus now heads up the Residential Sales team for Heritage covering all four offices, a challenge he’s relishing having worked towards it for many years. Actively involved with all the sales teams Marcus is on hand to motivate and train the staff to ensure the highest levels of customer service and professional advice, the cornerstones of our company are constantly maintained. If you have any comments or questions relating to any aspect of our company, staff or offices he is keen to hear from you.

Cathy Provenzano cathy@heritage4homes.co.uk 01275 840610 Cathy has worked in the lettings profession for ‘More years than she cares to say’, and works with probably the best lettings team in the area. Having worked from the bottom to the top in the lettings profession, she particularly enjoys the legal side of the job. When she is not working she enjoys riding, and spending time with her daughter and husband.